What Our FAQ Section Covers for You
Most questions that come through our support channel fall into a few clear buckets: wallet deposits, withdrawal verification, account login, and game access. Rather than making you wait for a reply, we've written out the answers here based on what you actually ask. For deposits, the process starts in your bKash, Nagad or Rocket app — you send to the account number
shown in your wallet screen, confirm with your PIN, and the balance reflects in your 0bdjl account once the transfer is confirmed on the mobile money side. Withdrawals follow a verification step where your registered wallet number is matched to your account before funds are released. If your question isn't covered here, our live chat channel connects you to the support team
directly. Players in Dhaka and Chittagong reach us through the same channel — there's no regional split in how we handle requests. We keep this FAQ updated when account or payment flows change, so what you read here reflects how things actually work right now.
- bKash
- Nagad
- Rocket