What We Collect and Why It Is Necessary
When you open an account, we collect the details you submit — your name, contact number, and the payment method you connect, whether that is bKash, Nagad, or Rocket. We also log session data: device type, IP address, and pages visited. This information serves three purposes.
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First, it lets us process deposits and withdrawals through your chosen wallet. Second, it allows our account team to verify identity when you raise a support request. Third, it helps us detect unusual activity on your account so we can flag it before any harm is
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done. We do not sell your personal data to third parties. We do not share your bKash or Nagad transaction history with advertisers. Data shared with payment processors is limited strictly to what is needed to complete the transfer you initiated. Retention periods vary by data
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type — account registration details are held as long as your account is active; transaction logs are retained as required by applicable financial record rules. You may request a copy of the data we hold on you at any time through our support channel. Availability of
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our services and the scope of applicable data law depends on your location and eligible regions under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.